Service terms
Merchant-controlled organizational assistance.
Scope
The service organizes merchant-provided dispute information into a human-reviewed printable case summary to assist with manual submission. It is organizational assistance only, not legal advice or legal representation.
No guaranteed outcome
No dispute outcome, win rate, reimbursement, or response time is promised. Cases outside the currently supported Item not received scope are not supported by this release.
Merchant responsibility
The merchant verifies every fact and document, makes the final decision whether to proceed, and submits the dispute manually. The operator does not log into the merchant's Shopify account or submit on the merchant's behalf.
No affiliation
The service is not affiliated with or endorsed by Shopify, issuers, banks, card networks, or dispute reviewers.
Free release
The current release is free on the Shopify App Store, with no paid case, usage fee, commission or subscription. A testimonial is optional, requires separate permission, and is never a condition of service.
Contact
Questions may be sent to contact@getsignalcards.com.